Booth Elliott Shop  
 
[ Home ] [ Store Top ] [ Terms & Conds ] [ Search ] [ View Cart ] [ Checkout  ] [ Contact Us ] 

Left tabTerms And ConditionsRight tab

About Us This web site is owned and operated by Booth Elliott & Co Ltd (ESTABLISHED in 1966 and trading on the web since 1999) COMPANY REG NO 734151 who are completely dedicated to customer care in all areas of our service. If you require any further information about our products, levels of service or company policies then please get in touch via the Contact Us link on this site.

Our Contact details:
Booth Elliott & Co Ltd
Lancaster House, 21 Queensville Road, Clapham Park, London. SW12 0JL United Kingdom
Phone: +44 (0)783 5100488
Making A Purchase This could not be easier and payment is secure. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. For credit/debit card payment you will be forwarded to the NetBanx Secure Payment service and site (www.netbanx.com) .

All NetBanx transactions are secured using 128bit encryption.

If you do not wish to pay online you may send a cheque or money order to our business address by post and your order will be dispatched within 24 hours of funds clearing.

We price our goods in UK Pounds Sterling and therefore use currency converters to illustrate prices in other currencies. Your card issuer will charge you using their prevailing conversion rate at the time of your order.

If you have made a mistake on your order and cannot correct it using the shopping cart, then please contact Customer Services as soon as possible (cliveh@btconnect.com) for assistance. We can more easily assist with an order problem if the goods have not been dispatched.
Shipping And Handling Shipping is presently by UK Royal Mail and all orders are picked packed and dispatched with 24 hours of receipt of payment. The actual cost of posting varies depending on destination and is added by the shopping cart whilst your order is being processed.

(DUE TO RECENT ROYAL MAIL SHIPPING RESTRICTIONS PLEASE ONLY ORDER OUR TANNING PRODUCTS IF IN THE UK)
Delivery Schedule Please note approx timescales from despatch to delivery are in accordance to your delivery zone as illustrated below:

- UK allow 3-4 working days.
- Europe allow 5-7 working days.
- Rest of World allow up to 10-15 working days.
Credit Card Security All payment communications are encrypted. NetBanx transactions are secured using 128bit encryption. Your card issuer may prompt for additional security via their 3D secure technology, e.g. "Verified by VISA" or "Mastercard SecureCode" (or similar card verification schemes).

If a 3D verification scheme is applicable to your card, then a screen will appear from your card issuer after you enter payment information to the NetBanx screen but prior to payment being taken from your account. This 3D verification is for your security and may be a requirement from your card issuer. Such verification is designed to prevent your card being used for fraudulent purposes and is purely to safeguard you. Booth Elliott & Co Ltd never see or have access to the encrypted NetBanx or 3D secure card related details that you enter.

After your transaction has been completed you will receive an immediate confirmation of order from us and payment confirmation from NetBanx. Please Note: On the final payment screen, please *ensure* you click the "Next" button to receive an email confirmation and complete the order.
Privacy Policy Booth Elliott & Co Ltd do not disclose buyers' information to third parties.

This privacy policy sets out how Booth Elliott & Co Ltd uses and protects any information that you give to us when you use this website.

We are committed to treating your personal information responsibly and ensuring that your privacy is protected.

When placing orders on this website, we ask you to provide certain information by which you can be identified. You can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

- Your name and address.
- Contact information such as email address and telephone number.

What we do with the information we gather:

- We require this information to understand your needs and process your orders and enquiries.
- All information will be held for a maximum of six months and then automatically deleted.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online..

Your credit card details are handled by PAYSAFE a secure online payment gateway for credit card processing.
You can be completely secure in the knowledge that nothing you pass to PAYSAFE Servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. Please see their privacy policy and data protection information here https://www.paysafecard.com/en-gb/data-protection/

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow our web application to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies files may also be used by Google Analytics (embedded within our site), i.e. so we can analyse search traffic to improve our services to you. Please refer to Google's Privacy policy regarding this.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

 

Booth Elliott & Co Ltd, Copyright 2018 - All Rights Reserved